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Mark Hayes



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Opinion open letter

An open letter regarding MIT Dining changes and enhancements

By Mark Hayes Feb. 17, 2022

n spite of the necessary changes made to support MIT’s pandemic response, MIT Dining and culinary partner Bon Appétit continued to work on improving facilities and offerings throughout the last two years.

Opinion letter to the editor

Generating house dining plan ideas in the context of program challenges and constraints

By Peter Cummings and Mark Hayes Nov. 7, 2019

MIT’s dining system runs at a deficit, making reinvestment difficult. This leads to a decrease in the meal plan’s perceived value, an increase in dissatisfaction among mandatory subscribers, and further limits participation and the dining program’s sustainability.

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